About The company
This is a young start-up working in the Healthcare and Telehealth space that provide a range of integrated monitoring solutions for the home and beyond.
Due to continued growth there is an opportunity for an experienced Support Specialist to provide 2/3 level and applications support
Responsibilities
- The role will involve supporting a number of business applications, Google App’s, AWS admin and server administration.
- Be the main local point of contact for all IT related issues
- Provide software support for users’ applications
- Setting up AWS logins and setting IAM permissions
- Supporting the CRM including configuring Dashboards
- Web Server Administration
- Diagnosing, investigating and resolving technical incidents and problems
- Identifying the underlying root cause of incidents
- Responding to queries; troubleshooting and resolving in a timely manner.
Required Skills and experience
- Experience in, AWS, G Suite, other cloud applications
- A blend of applications and infrastructure support experience
- Past experience working within a structured helpdesk system and infrastructure
- A logical problem solver
- Excellent interpersonal and customer service skills
- Working well in a team environment
This is an opportunity to join an organisation who at the forefront of a growing industry. They offer a lot of support, training, a solid career path, flexible working conditions and an attractive salary.
How to Apply
If this is you, please apply below with your up-to-date CV (in Word format). All suitable applicants will be contacted for a discussion; please ensure you have relevant visa’s to work in Australia. For a confidential discussion, please contact Paul Thomson on 0415 176 085.
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